Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Atlassian ruined Trello

Trello used to be my favorite productivity tool.

It always worked flawlessly for me, for years.

Then, Atlassian came in.

Since then, it's gotten incredibly buggy.

Cards no longer update on separate devices.

Boards sometimes won't open for unknown reasons.

What is Atlassian doing it to actually bring value to what was previously a product that worked just fine?

3 comments

really annoying indeed. After many annoyances started to occur (boards not loading or being slow, notifications and e-mails about Atlassian account) we switched to todoist.com for daily work stuff.

 

For personal stuff it also seems Siri shortcuts a.k.a. workflows for iOS has stopped working after years of no issues.

Andy Heinzer Atlassian Team Jun 05, 2020

Hi,

Sorry to hear that you have experienced problems with Trello such as being unable to open a board, or not seeing updates to cards across different device platforms.  These are certainly not expected behaviors.  I tried to recreate both the card update across device platforms, and the inability to open boards, but so far this is working as expected for me.  I am not personally aware of any known issues that would cause these behaviors, however I think it would be best that when you have something like this happen, that you create a support case with our Trello Support team.

You can do this by going to https://trello.com/contact and click the Ask Trello Support button there.  It is important that when end users have technical problems with the product that they raise these with our support team.  This is the best way for us to address those problems and work with you towards a solution.

Trello has grown considerably in the past few years, that article notes some of the improvements Trello has seen in recent years, such as the integration of Butler, and the suggested actions. 

I hope this helps. Cheers,

Andy

Like # people like this

Hello Andy!
Can you answer me, for what reason had to limiting one acc to one email address without possibility to use both accounts in the same time in a separate tabs!!! As example, go to google page, log in in your acc, then open in new tab another google page and log in another acc, and you can use both ac's in the same time!

What the damn?!
Ok. I split my acc's and now what? I need relogin between work and private accounts every time??
And how about trello gold?
I need it on work account, but it stay with private acc.
Brilliant idea!
"- Hay Bill! I have an idea! We separate acc's with multiple emails addresses.
- Hmmm. But what about users? I don't think they will love this idea.
- Bill! Who cares? Do it!
- Ok."

Be honest. This is how your colleagues do it?

Now, instead of working I have pain in ass and need to figure out how to make it all comfortable again.

It is very disappointment situation.

I use trello long time, now I finally approached to upgrade my account to a business plan, but after this somersoult, i probably will see how it go...

P.S.
Maybe my speech was to harsh, but I hope you understand that I not personalize it with you, but with your company and decisions which she make.

With best regards.

Thanks to Firefox , I find the way, how to manage one part of this problem.

 https://addons.mozilla.org/en-US/firefox/addon/multi-account-containers/ 

Iain Dooley Community Leader Jun 05, 2020

@George_Roca it's probably just them coping with an increase in demand. Overall I have noticed several really great initiatives since Atlassian acquired Trello and it's filled me with optimism that they're not just going to "Jirafy it" (which was my first thought).

I have 4 different software products that all rely on Trello, and several clients for whom I've written custom business workflow systems using the API. I was doing this before the acquisition and ever since, and haven't noticed any degradation beyond garden variety blips on the radar.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

333 views 10 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you