Customer Journey mapping would be a great tool to understand the gaps brought by existing product/services, and bring a clearer perspective into what really works from the eyes of a consumer.
I will be doing the vision creation play more often because I have to work with new teams on a regular basis and I feel like you are not always on the same page.
Hello, I am looking forward to utilizing the tools and techniques Atlassian has to offer. I am planning to use Goals, Signals, and Measures template as well as DACI in all of my future PM duties. This will give the team a better understanding, direction of the project, and have them feel like their input matters. These are huge motivators for all projects!
I am planning to use the DACI play for the next project kick off. I am aiming to reduce ambiguity and confusion about who is doing what and who has the final say in the decision. Increases accountability and transparency by making the decision criteria and process clear to everyone.
Hey everyone, Great course and material, loved it! Will work to benefit from it soon.
As for what I would like to run?; initially would be the Vision Creation, get the team on the same page, with potentially the Goals, Signals, and Measures, to create a template for measuring our needs and KPIs for the success of our projects, ultimately the DACI Decision-making Framework, keep everyone aligned. It now seems a bit too much, so I hope to work it out gradually through stages, keeping as flexible as possible for myself and the team to adjust and adapt in the best way possible.
I think I'll start with introducing Goals, Signals and Measures play to provide alignment on the work that we are planning to do & guided if we are on the way to achieving goals.
We have just started to work on the customer journey internally but now we are now going to start working with the Customer Journey Mapping to really take this to the next level. This is going to be a fun and collaborative effort to ensure we are providing our customers with what they need.
I have become a liaison between product and CS, I plan on using the Trello Boards along with the White Board in Conflence to create better transparency and efficiency
Customer Journey Mapping is perhaps the most important play. As product teams, we must become intimately familiar with our customer's requirements, context, priorities, pain-points, etc, and journey mapping helps us get there. By conducting a journey map, we can refine our vision to reach optimal customer satisfaction.
Hi, I'm Daniel, and I'm excited about the Atlassian course "How to Build Strategic Guidance." I see great potential in implementing the DACI Decision Making Framework in my upcoming projects to streamline decision processes and enhance documentation. Additionally, the Team Goals, Signals, and Measures play align perfectly with my goal of fostering transparency and clarity within my team's work, making it a valuable addition to our project management toolkit.
I plan on using the Vision Creation play in my team to generate a sense of where each team member fits i the process as a whole and how they contribute.
This was such a timely course as our team has come to the realization that a User Story is more than just a format for writing some requirement such as this:
As a persona, I need requirement, so that benefit.
It's the story of our customer, the story of the personas within the customer and a backstory of why we got here and the functionality flow they seem to be experiencing a problem with.
That being said, I'll strike while this iron is hot and leverage the User Journey Mapping. I've already shared some examples with the team and they are on board for giving this a try.
Great course and shout out to my buddy @Mark Cruth
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