manage the components using slack

maximiliano July 12, 2021

Is there any way to trigger the components using slack channel?

I want to trigger the components or create incidents without go to the statuspage directly. 

I use datadog for system metrics and slack integration. 

 

thanks, 

Max

1 answer

1 vote
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2021

Hi @maximiliano !

The current Slack integrations directly from Statuspage only support notifications; that is - they don't update Statuspage from within Slack right now.

A previous discussion on the Community here mentions a third-party tool while talking about the functions of the current Slack integration. That third-party integration seems to be offline now, but I've located some others that seem to fill the same purpose. Do note, all these integrations have a combination of free/paid plans behind them:

If you prefer to stick with Atlassian-only integrations, it's worth noting that the OpsGenie app for Slack enables bi-directional communication with OpsGenie. You could create an OpsGenie alert directly in Slack, which can immediately ping/text/call the appropriate engineer. As part of the OpsGenie actions, you can have Opsgenie automatically update Statuspage (for example, when the OpsGenie alert is acknowledged by whoever is on-call). Depending on your team size, the possibility of having on-call schedules with this setup can help ensure people actually disconnect on their vacations! OpsGenie comes bundled if you have a Jira Work Management subscription already, or can be used as a standalone service for incident management.

Cheers,
Daniel | Atlassian Support

maximiliano July 14, 2021

Hi Daniel, thanks for this info. the free plan of  OpsGenie have that integration?

 

thanks, 

Max

Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 14, 2021

Yes it does! The OpsGenie <-> Statuspage integration can be added from the OpsGenie team dashboard if you're using Opsgenie's Free or Essentials plans. The Slack <-> OpsGenie integration is included at all tiers, as listed in the ChatOps Integration section on the OpsGenie pricing page. Note that there's a second ChatOps for Incident Management feature on the paid plans - this feature is for spinning up a whole Slack channel around specific incidents - and it's not strictly what you need for the case you've outlined. The free tier will get you going!

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