Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

SMS subscription is being confirmed automatically

Lucas Amaral Lopes April 25, 2023

Hi, our tester is currently testing out our status page and when he subscribed to SMS messages, he received an SMS to activate his subscription and immediately after without him having clicked on the url to activate, he received another SMS telling he was subscribed, which he confirmed on our status page console. This was reproducible a second time.

Can you investigate if there is an issue with the SMS subscription?



1 answer

0 votes
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 27, 2023

Hi @Lucas Amaral Lopes ,

Could you please log a support ticket using the link below:

We will accordingly check the Subscription Creation date and time and the Start date and time to establish how the subscription got created.


Lucas Amaral Lopes April 27, 2023

Thanks @Shashwat Khare. I've created the ticket.

Like Shashwat Khare likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events