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Response SLA

harkanwal aulakh
harkanwal aulakh
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October 11, 2024

Can we report on SLA REPORTING time and input these times 

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Egor
Egor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2024

Hi There, 

Currently, Statuspage does not offer built-in SLA reporting functionality. The platform is designed to communicate status updates, incidents, and maintenance to users, but it doesn't include features to track or report on service level agreements (SLAs).

However, you can explore integrating Statuspage with other tools that do offer SLA tracking and reporting, such as Jira Service Management (if you're using Atlassian products) or other third-party tools that support SLA metrics. This way, you can manage SLA tracking externally and use Statuspage for real-time incident communication.

Best Regards,
Egor

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