Push Created Jira to Statuspage.io Page - Jira On-Premises Edited

[Clayton R]

My company has Jira On Premises and we were looking to test Statuspage.io to make an internal status page. We already log incidents in Jira and don't want to give up that flow. What we are looking to do is to create a Jira under a particular project - once created (or while being created) we'd have a way to send the Jira title and status to Statuspage.io. I was reading about integrations and it seems that there is a particular one that would work.

Jira Software Integration - https://support.atlassian.com/statuspage/docs/set-up-the-jira-software-integration/

I read the note that this is only compatible with Jira Cloud (which if I'm not mistaken excludes what we have.) Before I have my company review proposal, this is a big feature that needs to be present. Is there any way to create a pipe line from our on-premises Jira to Statuspage.io other than this integration?

[Mark Campbell-Vincent]

Hi @Clayton R -

Thanks for reaching out! You're correct in regard to Jira server not having this functionality. A work around would be to use Opsgenie as middleware to send incidents and updates to Statuspage based on Jira tickets that create Opsgenie alerts.

You can find information on the Opsgenie Jira integration here: https://docs.opsgenie.com/docs/jira-integration. For information on the Opsgenie Statuspage integration, you can refer to this document: https://docs.opsgenie.com/docs/statuspageio-integration#for-other-opsgenie-alerts

Hope this helps!

[szerinsky]

@Mark Campbell-Vincent 

If we have an atlassian subscription and we use Jira, Confluence, and Trello - will we need to pay for OpsGenie as well?

[szerinsky]

Take in mind we are also on premise

[Mark Campbell-Vincent]

@szerinsky -

Opsgenie is billed separately from your other Atlassian products, so you would additionally be paying for this product.

Opsgenie has a solution for Jira on-prem called Opsgenie Edge Connector(OEC). OEC allows you to send updates back to Jira Server when there is an action taken on the Opsgenie alert. OEC is only needed for sending data back to Jira Server and you wouldn't have to open any ports for this application if your server isn't public facing. You can find more information about OEC here: https://docs.opsgenie.com/docs/oec-overview