Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,296,128
Community Members
 
Community Events
165
Community Groups

Is there a way to require subscribers to choose the components they want?

Currently when subscribers subscribe to our status page, all the components are defaulted to "on"...so a customer receives outage notifications for everything.  I would prefer the subscriber choose the specific components they are interested in.  Can this default be changed?  Thanks in advance

1 answer

Hi @Chris Migs 

Welcome to the Atlassian Community!

Subscribers are able to choose which components they would like to subscribe to but your page needs to be on an appropriate plan. To allow users to subscribe by component you need to be on Business or Enterprise plans (Free, Hobby & Startup do not include this).

More information here: https://www.atlassian.com/software/statuspage/pricing

Hope this helps.

Thanks,
Nick

Thanks for the reply...Yes, we have a Business Subscription...the issue is my customers who sign up for Status Page notifications are defaulted to get notifications on 20+ components unless they "de-select" components they do not purchase.  I would like to require our customers to click each component they'd like to get an notification for rather than the current default which is to get all components unless they "de-select"

Make sense?  Any advice is appreciated.

Chris

Like Steffen Opel _Utoolity_ likes this

HI,

I don't think that the question. was answered.  The issue is:

When a customer subscribes to StatusPage, StatusPage automatically selects all components.

What we NEED is: when a customer subscribes, NO components are automatically selected.  The customer should select each component they want.

How do we make this happen?

Like # people like this

Thanks Ray...yes, you have summarized my question perfectly

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

3,056 views 8 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you