Is there a way to customize the opt-in email?

Abby Closs
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October 7, 2024

We would like to customize the email that a client receives when they have been signed up for status page emails. We want it to be more descriptive of what the status page is so they know what they are opting in to. Is there a way to do this?

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Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2024

Hi Abby,

Thanks for the question about customizing the subscriber email that comes in when someone has been signed up for notifications. It does not seem to be something you can edit. I tried adding a footer to my test page and it doesn't show up there either.

I do see we have a feature request in our internal Jira. I'll add this community post to the ticket so we can show more interest for it. Until then, is it possible to have the customer go to the Statuspage and then sign up directly from the site if. Hope this helps!

Regards,
Jesse

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