Is it possible to customize the notifications sent from StatusPage?

Eric Trebilcock
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February 6, 2025

I have different MS Teams channels that I would like to send different incident notifications to each.  I have configured both MS Teams channels in the apps sections with MS Teams webhook/workflow url's and I do receive notifications to both.  However, I don't see an option for me to select which MS Teams integration I want to send the notification to, but rather it just defaults sending to both.  Is it possible to customize this where I can select which MS teams channel I want the notification to go to for each incident and subsequent updates?

Thanks,

Eric

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Siddhartha Mohapatra
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 10, 2025

Hello @Eric Trebilcock,

Thank you for reaching out to the Atlassian Community. My name is Siddhartha, and I am part of the Statuspage support team.

I understand that you would like to select specific subscribers (MS Teams channels) to receive notifications for particular incidents. Regrettably, this functionality is not currently supported due to the existing product architecture and design. We consider that each subscriber wishes to receive notifications from Statuspage for all subscribed incidents, and as such, notifications are sent to all subscribers.

Thanks
Siddhartha

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