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Here it is the scenario:
What could be wring and
Where should I check?
Thanks for reaching out! I hope you're doing fantastic :)
I just wanted to confirm, you said that you created an incident first and then subscribed using webhook. Could you please try to subscribe to your page using webhook and then create a new incident for that and see if it works?
If it doesn't could you please contact us by opening a ticket (https://support.atlassian.com/contact/) with the page details and your webhook information?
I'm looking forward to hearing back from you.
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