How do I remove an app from statuspage?

Ed Lawrence
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2023

Hello All,

We cancelled our PagerDuty subscription and I need to remove the app from statuspage.io. We are receiving alerts about the API key not being valid since the account was closed. I only see an edit option under apps. How can I remove the app?

 

Thanks!

1 answer

0 votes
Talar Pavlovic
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 30, 2023

Hi there Ed, 

Thanks for writing into Community, I'm Talar from the Atlassian Statuspage support team, happy to help!

I see you have a support ticket with us, that our Engineering team is looking at. 

We'll be sure to post an update here for our Community once that ticket has been finalised. 

Regards,
Talar

Hristo Yordanov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 29, 2024

What happened ? No update for almost a year ?
We are in the same situation now. What is the solution ?

Elelta D
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 1, 2024

Hello there Hristo,

Welcome to the community :)  We worked with this customer to remove the app for them, it appears that it was a specific issue with their integration.

Generally speaking if you have an active PagerDuty integration you can deauthorise and then in PagerDuty remove the integration. 

Shows the PagerDuty API Access Keys screen where your API keys are listed and you can create new ones.

 

Please let us know if you no longer have an active subscription PagerDuty and we can help you remove the app.

 

I look forward to hearing from you

Elelta

Hristo Yordanov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 9, 2024

I still don't see how to remove the PagerDuty App from StatusPage:
The key is removed from Pagerduty API Access Keys.
In StatusPage-  the App is showed as ADDED.
There is no REMOVE button. 
Only Edit button.
When we click Edit - I see only option to enter a new key.
We don't have active pagerduty subscription, as out trial period expired.


Screenshot 2024-09-09 043052.pngScreenshot 2024-09-09 043108.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events