Hello All,
We cancelled our PagerDuty subscription and I need to remove the app from statuspage.io. We are receiving alerts about the API key not being valid since the account was closed. I only see an edit option under apps. How can I remove the app?
Thanks!
Hi there Ed,
Thanks for writing into Community, I'm Talar from the Atlassian Statuspage support team, happy to help!
I see you have a support ticket with us, that our Engineering team is looking at.
We'll be sure to post an update here for our Community once that ticket has been finalised.
Regards,
Talar
What happened ? No update for almost a year ?
We are in the same situation now. What is the solution ?
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Hello there Hristo,
Welcome to the community :) We worked with this customer to remove the app for them, it appears that it was a specific issue with their integration.
Generally speaking if you have an active PagerDuty integration you can deauthorise and then in PagerDuty remove the integration.
Please let us know if you no longer have an active subscription PagerDuty and we can help you remove the app.
I look forward to hearing from you
Elelta
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I still don't see how to remove the PagerDuty App from StatusPage:
The key is removed from Pagerduty API Access Keys.
In StatusPage- the App is showed as ADDED.
There is no REMOVE button.
Only Edit button.
When we click Edit - I see only option to enter a new key.
We don't have active pagerduty subscription, as out trial period expired.
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