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How can I integrate Freshping to Status Page?

laura_lecae May 8, 2024

Hi Atlassian Community

 

I would like to set up the Atlassian Status Page internally - however there is no endpoint monitoring with Status Page as I was told. We currently use "Freshping" for monitoring purposes (a product from the Freshworks Product Suite) and would like to integrate it to Status Page so that we can use the Status page features (e.g. incident comms etc.). 

 

Does anyone know how to create a link between Freshping and Status Page via API?

 

Many thanks

Laura

2 answers

0 votes
laura_lecae May 21, 2024

Thanks for the quick response Shashwat.

 

Can the status page host an iframe on the page? We thought that as a potential workaround we could display Freshping URLs on an iframe to be embedded into the Status page which could allow us to use  it for communications.

 

Thanks

0 votes
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2024

Hello @laura_lecae ,

This is Shashwat from Statuspage support and here to help! :) 

We unfortunately don't have a native integration built with Freshping as of now, however, you can use the below API documentation for the available endpoints:
https://developer.statuspage.io/


Best,
Shashwat

laura_lecae May 21, 2024

Thanks for the quick response Shashwat.

 

Can the status page host an iframe on the page? We thought that as a potential workaround we could display Freshping URLs on an iframe to be embedded into the Status page which could allow us to use  it for communications.

Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 21, 2024

You're welcome @laura_lecae :) 

Yes, you can embed your statuspage into another webpage by using Status Embed. You can access this tool by navigating to your status page settings from the https://admin.atlassian.com console and selecting status embed.

Alternatively you can just paste the URL of your status page into any iFrame and set the correct size for your page. 

Best,
Shashwat

laura_lecae June 17, 2024

Hi @Shashwat Khare 

 

Hope you're well. Quick follow-up, can we try the iframe in the free version of the status page? We want to check that we can have an iframe embedded in the status page, and that it would be fit for purpose before getting the paid version. 

 

Thanks a lot

Laura

Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2024

Hello @laura_lecae ,

Yes, please note that Status Embed is a core feature in Statuspage and should be available for all pricing plans.

May I know if you're seeing the option as suggested before via the Admin portal - https://admin.atlassian.com

If you're facing any issues while setting it up, could you please raise a ticket with us using this link?

Best,
Shashwat

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