Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,559,778
Community Members
 
Community Events
185
Community Groups

Email subscription not delivered for test incident

Brian Craft
Brian Craft Mar 20, 2021

I subscribed to my own statuspage with a working (but separate from my statuspage account) email address. I received the confirmation email to finalize my subscription as expected. However, I then posted an incident (as a test) and didn't receive any email to the confirmed address. Timeline-wise, I added the incident within 5 minutes of confirming my account and have waited roughly 30 minutes since posting the incident and still not received any email notification.

Something I'm missing on why I wouldn't receive the email notification?

Answer
Watch
Like Be the first to like this
235 views

1 answer

1 accepted

0 votes
Answer accepted
Mark Campbell-Vincent
Mark Campbell-Vincent
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 23, 2021

Hi @Brian Craft -

 

There could be a few things at play here, but it may be best to have us troubleshoot this in a ticket to get a better idea of what's happening. If you could open a ticket with us here, we'll be happy to further assist. 

View More Comments
Brian Craft
Brian Craft Apr 23, 2021

Thanks, @Mark Campbell-Vincent - I should update...it did eventually start sending as expected and has worked since. Not sure why the hold up but all is okay now. Thanks for the reply!

Like
Reply

Suggest an answer

Log in or Sign up to answer
Statuspage
Statuspage
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

See all events