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Statuspage email customization is here! ๐ŸŽ‰


Hi Community friends!

Just popping in to tell you that email customization (one of our most requested features!) is now live for all Statuspage customers. Youโ€™ve created a status page that reflects your brandโ€™s look and feel, now let it shine through subscriber emails, too. 


The default email template now includes affected components โ€“ with color to indicate their current state โ€“ and has a clean, professional design. The colors you've selected for your status page will also be pulled into the email design.

Additionally, you're now able to customize a handful of fields:

  • Add your logo to the top
  • Personalize "reply to" email address 
  • Include a custom footer message to give users additional information or context 

Head over to the "Customize" tab of your manage portal to give it a try. You'll be able to send test notifications to ensure you're happy with any updates made before launching to end users.

You can check out our knowledge base article for additional details on customizing these fields and reach out to with any questions. 

Tell us what you think in the comments! We'd love to hear how you plan to customize your email notifications. 

Happy customizing! ๐ŸŽจ๐Ÿ–Œ


Love it! Job well done as the styling of the emails fits the normal styling of the website and the statuspage itself.

shannyshan Atlassian Team Oct 04, 2018

Welcome to the community, @Sam Stable (daltonprock)! Thanks so much for the feedback - we're excited to hear that you like the new design :)

Awesome job! I've been waiting for this feature for a while, so thank you โค๏ธ

shannyshan Atlassian Team Oct 23, 2018

Great to hear!! Thanks @nickcoatesuk!!


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