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Unable to install Source Tree 3.3.6

Mick Lang January 20, 2020

Yes it's 2020 and as similarly reported here...

and numerous times here...

I'm unable to successfully install SourceTreeSetup-3.3.6...

Unwillingly I registered a Bitbucket account, linking it to my existing Jira account. When I run the installer, I click the bitbucket account. It displays a "Waiting for login to finish..." message and a indeterminate progress bar. A bitbucket page is launched in the browser asking me to grant a bunch of privileges to Sourcetree for Windows. I click the "Grant access" button. It transfers me to a localhost page which says "Authentication Successful... SourceTree has been successfully authenticated. You may now close this page." The installer removes the waiting message and the progress bar and returns me to the original step in the installation, with the Next button still grayed out. Leaving me no way to proceed with the install.

Clicking on the Bitbucket button again does nothing. If I click on the Bitbucket Server button then click back, then click the Bitbucket button again I can repeat the same failure all over again.

It's quite jaw dropping that a company like Jira could release such an obviously intrusive and yet totally non-functional installer for a product and still not fixed the issue over a year after receiving the first complaints about it.

My suggestion would be to remove the PUS (potentially unwanted service) from the SourceTree installer i.e. remove the requirement to have a bitbucket account

2 answers

0 votes
Penny_Wise April 14, 2020

I have the same problem, which version did you use to install, and where to get it ?

Penny_Wise April 14, 2020

OK, after some research I found my way to solve this problem.
As I linked my Atlassian Account to my Google Account, I can NOT use the very old versions of the Installer (eg. - google won't accept the browser used.
After trying a few versions, I found 2.6.10 to be a working version for me.
I could install and update to 3.1.2 , which is the current version at this time.

If anybody finds this and has the same or similar problems, you can get the old versions here:

Hope that helps.

0 votes
Tomasz Krakowski February 3, 2020

Have te same problem

Mick Lang February 3, 2020

The solution is to install an earlier less broken version and then upgrade your way from there.

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Tomasz Krakowski February 4, 2020

Thank you.

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