Sourcetree Mac doesn't allow spaces in username

[Philipp Ineichen]

Sourcetree Mac doesn't allow spaces in username when trying to access Bitbucket Server.

Sourcetree Windows is working with spaces in username.

Is this a Sourcetree Mac bug or is it working as designed.

Please see the following community entry for more details:
https://community.atlassian.com/t5/Bitbucket-questions/Mac-Sourcetree-can-t-log-in/qaq-p/1179536#U1179651

Thanks,
Philipp

[Philipp Ineichen]

The issue seems to be caused by a bug reported in SRCTREE-3162

[Ana Retamal]

Hi Philipp,

Thanks for reaching out!

I've talked to some colleagues and this seems indeed like a bug on Sourcetree side. I've gone ahead and reported it for you, you can find it at SRCTREE-6882.

Feel free to watch the ticket or leave a comment there, any updates from now on will be communicated through the bug ticket. 

If there's anything else we can do for you, let us know!

Best regards,

Ana

[Philipp Ineichen]

Thank you for the update.

The issue isn't low! We are using JIRA credentials for the Bitbucket login and all our usernames have a space. Means we can't use Sourcetree for our Mac development or we have to change more than 30 usernames in JIRA!

Thank you,
Philipp 

[Ana Retamal]

Hi @Philipp Ineichen , I've passed your comments to the developers.

From now on, please share your feedback on the bug ticket as I mentioned before, as the developers will not necessarily check Community.

Regards,

Ana