Hello my name is Diego and would like to make a query that is to return me crazy, I brought up the scenario:
I use the tour as a support tool alone then send me an e-mail.
I would like that when creating an issue, a field appears where I can get the email of the person who sent this issue.
Any modifications I make in the incidence will reach them by mail (I want to use the 10-user license).
I saw a configuration was that way in my previous job. Can this be done without a plugin?
You can use the issue collector to obtain information, but store it in the issue description as a block.
You basically want a full helpdesk system for 10$. Well, not quite out of the box;
If you are prepared to do some development, you may well be able to achieve something the the very handy ScriptRunner and some postfunctions.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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