Dear Atlassian and Users,
I have the following question.
Is it possible to link different workflow schemes to each other.
So for instance when you look at ITIL, you want to make from a problem ticket maybe a change ticket.
I will explain my question with the following picture.
So for example when a change is required I want to start my change workflow. And when the change is finished I want to feedback this to my ticket. Is this possible?
Otherwise what is a good alternative to do something similar?
No, you don't link workflows. You have two real options. 1; Build a workflow to handle everything and put conditions and validators to control which path to take or 2; Clone it and move the clone it to another project and close the original. I prefer option 1 because the issue ID doesn't change.
Hello Joe Pitt,
Thanks for your reaction I have a follow up question.
If I choose to do 'your' option 1, how can I use different issue types?
The advantage of a issue type is that I can set the start-screen how to start, which field are mandatory.
For example: Changemanagement starts with other required fields then a problem. For problem management you start with a problem description.
When there is a change needed to solve the problem, then you go from problem management to change management.
Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot