i have let say a user "user1" in group "group1". User1 and Group1 are created both in internal JIRA directory and external LDAP directory (don't ask why, internal politics) . In JIRA User directory section, the LDAP is at top.
Internal JIRA directory
After syncronization if any user (in this case "User1") is in internal and LDAP directory in the same group (Group1), the same user lost his connection to the group, and because of this he can't access JIRA.
Why does the user get lost from the group after sincronyzation?
The LDAP is setup fine, because the user was fine before. We add the same user to JIRA's internal directory and after that we made a syncronization. Maybe JIRA is confused as it state here: https://confluence.atlassian.com/display/DOC/Managing+Multiple+Directories "Avoid duplicate usernames across directories"
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