Restore proyect or files

kimia February 5, 2014

Hi there,

Somebody delete a proyect on JIRA and did the same with one our proyects on Confluence. We would like to know if we can rescue the files on Confluence proyect, it was diagrams, etc... is it possible?¿

Thanks.

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 5, 2014

I know OnDemand is backed up, and the answer depends on that.

I'd raise a support request with OnDemand support, giving them the project and space that you want restored.

Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 25, 2014

For reference, OnDemand backups are for disaster recovery purposes only, not for restoring deleted data. It's possible that the restore can be done by support, but it's also good to note that it is a full DB restore, and any work done since that last backup will be overwritten.

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