I have a very strange issue. Maybe you can help me.
When i try to import my backup from Jira4.43 to Jira5.06 I get a wired "Create Issue" Dialog. You can see it in the attachements. If i use no Backup the create Issue screen is working.
This strange create issue screen happens only when I am using the WAR version from Jira provided from the company I am working for. If I import the backup on my local machine (Windows 7 installer with tomcat) it works.
The provided version is installed on a Tomcat inside a Linux machine. Also a mysql DB is used.
Is there someone who got the same issue already?
It could be related to the ecoding. The database schema is UTF-8.
Any ideas what i can try to get it working?
I found finally the solution of the problem. It was caused by wrong format of systemencoding. It must be set to UTF-8. This can be done at the tomcat startup scripts via adding "
Here is some more information: https://confluence.atlassian.com/display/JIRAKB/Internalisation+and+Encoding+Troubleshooting
Since you're using the JIRA WAR, I believe this error is happening due some inconsistency on the Tomcat work directory. Would you try the following procedure:
- Shutdown Tomcat;
- Remove the content of $CATALINA_BASE/work;
- Start Tomcat once again.
After that please advise if the problem is still occurring.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Any other country that celebrates Midsummer holiday (this friday 22 June)?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs