JIRA Service Desk with JIRA integration for Incident Management

We are currently evaluating JIRA Service Desk as a replacement solution for our Customer Incident Management Ticketing solution.  We currently use JIRA and Confluence as tools to manage our software development workflow. Does anyone know of reputable Atlassian Consultants/firms who can assist us with this evaluation to ensure it meets our needs, design and plugins for those requirements not included in core product?  We are located in the US; DC metropolitan area and would ideally like consultant to be located on East Coast as well. 

1 answer

This widget could not be displayed.

Hi Sonya,

My name is Tony Pham and I am with Kastling Group. We are currently working with the DHS components to help them doing exactly the same thing that you are looking for. Our company is a Certified Atlassian Experts partner and we are located in Northern Virginia area (Crystal City). You can contact me direct by email to tony.pham@kastling.com to setup a meeting or demo.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

150 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you