If you have changed the name, logged out of JIRA, logged out of the Atlassian account and back in you will need to contact the Cloud team. There were some changes on the backend that affected some instances when the change to id.atlassian.com happened so there are some lingering affects.
Hopefully logging out and back in will help but if not please reach out to the Cloud team and they'll be able to assist.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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