If you have changed the name, logged out of JIRA, logged out of the Atlassian account and back in you will need to contact the Cloud team. There were some changes on the backend that affected some instances when the change to id.atlassian.com happened so there are some lingering affects.
Hopefully logging out and back in will help but if not please reach out to the Cloud team and they'll be able to assist.
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Any other country that celebrates Midsummer holiday (this friday 22 June)?
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