Greenhopper Rapid Board (KANBAN) - Ranking does not work

Hello, unfortunately ranking does not work for some of my project boards.

I am logged in as administrator (so that should not be a problem of privileges) and Greenhopper is enabled for all projects and the ranking field is added globally - so I have not a clue, what may be the reason for this.

Has anyone experiences on that and may help me?

What additional informations are required?

2 answers

1 accepted

0 votes
Accepted answer
Yew Teck En Atlassian Team Feb 28, 2013

Check if you have:

  1. Schedules Permission in Permission Scheme
  2. Filter Query has "Order By Rank ASC" and using Ranking in the Kanban Board(Kanban Board > Tools > Configure > Filter)

Otherwise, please kindly raise a support request at https://support.atlassian.com so that the support engineer can assist you with the problem

Solution: A permission was lost, indeed - Thank you all for your help!

0 votes
Joe Wai Tye Atlassian Team Feb 28, 2013

Hi Christian,

Could you elaborate some more on what you meant by ranking does not work? Could you perhaps include a screenshot (or more) so that we can better understand the situation?

Cheers,

Joe

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