Greenhopper Rapid Board (KANBAN) - Ranking does not work

Hello, unfortunately ranking does not work for some of my project boards.

I am logged in as administrator (so that should not be a problem of privileges) and Greenhopper is enabled for all projects and the ranking field is added globally - so I have not a clue, what may be the reason for this.

Has anyone experiences on that and may help me?

What additional informations are required?

2 answers

1 accepted

Check if you have:

  1. Schedules Permission in Permission Scheme
  2. Filter Query has "Order By Rank ASC" and using Ranking in the Kanban Board(Kanban Board > Tools > Configure > Filter)

Otherwise, please kindly raise a support request at https://support.atlassian.com so that the support engineer can assist you with the problem

Solution: A permission was lost, indeed - Thank you all for your help!

0 vote
Joe Wai Tye Atlassian Team Feb 28, 2013

Hi Christian,

Could you elaborate some more on what you meant by ranking does not work? Could you perhaps include a screenshot (or more) so that we can better understand the situation?

Cheers,

Joe

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

65 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you