Error on Updating UPM.

Hi Guys,

I got the following error when updated my UPM, plz help on this.

The system attempted to connect to http://host:8080/rest/plugins/1.0/pending/959867d8-0435-4a23-aa8c-8fed52e47ad1 to retrieve the status of your operation, but failed. This may indicate a problem with the base URL configuration of your instance. Try refreshing the page to see if the operation completed, and see the UPM documentation for more details about this error.


1 answer

1 accepted

0 votes
Accepted answer

Hi Kevin,

Sometimes the UPM can have problems updating itself, although without actually seeing your logs I won't be able to advise you what the cause of your particular issue was. However, you can update the UPM manually for your JIRA instance by following the instructions below:

  1. Download the latest version of the UPM plugin from the Atlassian Plugin Exchange
  2. Copy the plugin JAR file into your JIRA home directory: <JIRA-HOME>\plugins\installed-plugins
  3. Restart JIRA.

For customers using different applications, such as Confluence or FishEye, the procedure for manually updating the UPM is different but the various options are outlined in this document:

All the best,

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Canada

Happy New Year - First AUG of the year - great success

Hi Everyone, Hope everyone had a great holiday season and is ready for an exciting 2019.  We had our first AUG last night featuring Tempo Timesheets.  A great presentation and lots of int...

17 views 0 1
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you