Error on Updating UPM.

Hi Guys,

I got the following error when updated my UPM, plz help on this.

The system attempted to connect to http://host:8080/rest/plugins/1.0/pending/959867d8-0435-4a23-aa8c-8fed52e47ad1 to retrieve the status of your operation, but failed. This may indicate a problem with the base URL configuration of your instance. Try refreshing the page to see if the operation completed, and see the UPM documentation for more details about this error.


1 answer

1 accepted

Hi Kevin,

Sometimes the UPM can have problems updating itself, although without actually seeing your logs I won't be able to advise you what the cause of your particular issue was. However, you can update the UPM manually for your JIRA instance by following the instructions below:

  1. Download the latest version of the UPM plugin from the Atlassian Plugin Exchange
  2. Copy the plugin JAR file into your JIRA home directory: <JIRA-HOME>\plugins\installed-plugins
  3. Restart JIRA.

For customers using different applications, such as Confluence or FishEye, the procedure for manually updating the UPM is different but the various options are outlined in this document:

All the best,

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

285 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot