Error HTTP Status 404 - The installation of Jira 5.x

Part of the log:

*****************************************************************************

2012-06-28 02:50:54,393 jira-monitoring-plugin ERROR [jira.plugins.monitor.MetricsCollectorTask] Error running task
java.lang.IllegalStateException: ComponentAccessor has not been initialised.
at com.atlassian.jira.component.ComponentAccessor.getWorker(ComponentAccessor.java:848)
at com.atlassian.jira.component.ComponentAccessor.getComponent(ComponentAccessor.java:105)
at com.atlassian.jira.instrumentation.Instrumentation.getTenantedInstance(Instrumentation.java:63)
at com.atlassian.jira.instrumentation.Instrumentation.getInstrument(Instrumentation.java:73)
at com.atlassian.jira.plugins.monitor.database.ConnectionPoolGraph.setDatasourceValues(ConnectionPoolGraph.java:42)
at com.atlassian.jira.plugins.monitor.rrd4j.RrdUpdater.addSample(RrdUpdater.java:74)
at com.atlassian.jira.plugins.monitor.MetricsCollectorTask.doRun(MetricsCollectorTask.java:41)
at com.atlassian.jira.plugins.monitor.MetricsCollectorTask.run(MetricsCollectorTask.java:30)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)

5 answers

What version of java are you using? Which guide have you followed?

Hi Dennis,

The version is jdk1.6.0_17.

I am following the guide: https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA+Manually

Following all the steps I have to test installation, now I want to install on my server this error is dating me, your help please.

Im getting this in the logs too using jdk1.7.0_05 and i used the installation wizard to do the upgrade

Did you solve the problem? I'm facing the same issue.

Hi Eber,

As you can see here when using Java jdk1.6.0 you have to use update 18 or higher instead of 17 also the best would be to update to version 24 or higher.

Cheers

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