Error HTTP Status 404 - The installation of Jira 5.x

Part of the log:


2012-06-28 02:50:54,393 jira-monitoring-plugin ERROR [jira.plugins.monitor.MetricsCollectorTask] Error running task
java.lang.IllegalStateException: ComponentAccessor has not been initialised.
at com.atlassian.jira.component.ComponentAccessor.getWorker(
at com.atlassian.jira.component.ComponentAccessor.getComponent(
at com.atlassian.jira.instrumentation.Instrumentation.getTenantedInstance(
at com.atlassian.jira.instrumentation.Instrumentation.getInstrument(
at com.atlassian.jira.plugins.monitor.database.ConnectionPoolGraph.setDatasourceValues(
at com.atlassian.jira.plugins.monitor.rrd4j.RrdUpdater.addSample(
at com.atlassian.jira.plugins.monitor.MetricsCollectorTask.doRun(
at java.util.TimerThread.mainLoop(

5 answers

What version of java are you using? Which guide have you followed?

Hi Dennis,

The version is jdk1.6.0_17.

I am following the guide:

Following all the steps I have to test installation, now I want to install on my server this error is dating me, your help please.

Im getting this in the logs too using jdk1.7.0_05 and i used the installation wizard to do the upgrade

Did you solve the problem? I'm facing the same issue.

Hi Eber,

As you can see here when using Java jdk1.6.0 you have to use update 18 or higher instead of 17 also the best would be to update to version 24 or higher.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Feedback & Announcements

How do you analyze GC logs, thread dumps and head dumps?

Hi awesome community!  In this article, I would like to describe the one of the toolset (service) for the analyze some problems on different Java-based instances, of course, as Atlassian admini...

84 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you