I have a workflow that displays transitions in the customer portal. For the transition titled "Update", I would like to expose additional fields aside from "Comment".
Is this at all possible in Service Desk? Are there any add-ons that provide this functionality.
To answer “How scrum works,” most of the teams I've worked with first addressed the question: “where to start?” That question applies to both implementation and improvements on the Scrum framew...
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