Creating a local email via JIRA

25-Apr-12

Good Afternoon,

We're running v4.4 on production and test. I already know how to create 'Issues and Comments from Email'. Here's what I'd like to do, but not sure if it's possible.

Usually I'll request a project email (projectName@myCompany.com) from IT and add users to the email for the project. This way when someone sends an email to the project(projectName@myCompany.com), all the users that are included in the project email will also receive the email.

I want to avoid the process of creating a project email and adding users to it. What I'd like to do is create a group, add users to the group, and if possible, here's the tricky part, create a local project email via JIRA, so users can send an email to the project email, and the users be notified.

Thanks in advance for your time and consideration!

1 answer

You could probably write a issueevent listener to do that, scripted or otherwise, there are plusses and minuses to that.

JEMH has one feature that allows you to use the KEY@place.com as a match for the project KEY. Rather than create multiple emails, a route to support N projects exists through a virtual mailbox domain where all recipients end up (eg KEY@jira.myco.com).

Current features exist for adding the remote user as a watcher, or for notifying anyone who was a recipient of the initial mail. Extending this to mail members of a specific group are also possible, but I hadn't considered that! I'll be adding that to JEMH in the near future, after I get the next release out, logged as https://studio.plugins.atlassian.com/browse/JEMH-684 .

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Uncategorized

Friday fun: how many celebrates Midsummer holiday or is this a Swedish tradition only?

Any other country that celebrates Midsummer holiday (this friday 22 June)?  

44 views 3 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you