CName Custom Domain 404 on Create

Wanted to mention that if you use the Custom Domain option for an account on repository, that the Issue Tracker and Wiki do not work.

Works fine:<user>/<repo>/issues/new

Doesn't work:<repo>/issues/new

Receives a 404 apache error when user clicks the "Create" button for the new issue or wiki item.

Would like to mention that when user attempts to create a new issue, url is:<repo>/issues/new
And when user clicks "Create" button, url redirect is:<account>/<repo>/issues/new

Which I believe is noteworthy if not the root problem, since a CName custom domain routes to the account itself, and thus<account>/ does not exist in the first place. Bham... 404.

Figured someone might want to fix that? It's a great feature... wish it worked entirely.


Looks like it has been an issue for quite some time now then, eh?

1 answer

Hi Barry

Just as a double check, in case of new hostname, is this zone available from your DNS? Also, if you're using www.domain, did you create a local redirect to bitbucket?

All those stufs are locally configured.


Paulo Renato

Indeed is available on the new hostname. The DNS is routed from GoDaddy, and have it configured to use the domain without [www.] . I've not configured the redirection for including [www.] however the url denotes that it is not being used, at least not for the client-side resolution.
Perhaps the server( is attempting to use such, and requires this?

Will note that as far as chrome and firefox are concerned, the networking data for client-side requests appear to be routing just fine. Only problem is, as described above, the 404 is due to a non-existant path, a folder named by the bitbucket account holder -- which cannot exist since the Custom Domain feature points directly to said account. That is to say neither of these exist:<my_account>/<my_account>/<my_repo>/<my_account>/<my_account>/<my_repo>/

So don't think it has to do with the WWW. Unless the redirection is manually handled by your servers; even so the above problem is still just that.

However I definitely appreciate your assistance, and thorough double-checking on the setup of the server DNS & routing in question. :)

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