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Keep getting an error that the server is busy.

Guy Randazzo
February 5, 2018

For the past few weeks now, I keep getting this error:

Capture.PNG

I am using Chrome on a laptop.  Others don't seem to have the issues I have, but I'm the person that modified the wiki the most, so I'm not totally sure how others are doing.  When I tried using IE, it was a little better for a while, but then I was getting it again.

Is there a logfile I can send you or some other information that could help me debug this issue?  It's driving me nuts. I love and I need Confluence and I need to edit my pages! 

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Edwin Kyalangalilwa
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February 6, 2018

Hi Guy,

This is caused by Synchrony which is used or Collaborative Editing.

Take a look at this other post with a possible solution.

https://community.atlassian.com/t5/Confluence-questions/Confluence-6-0-1-Loading-the-editor-s-taking-longer-than-usual/qaq-p/270485

Guy Randazzo
February 7, 2018

OK, I will try it!  I hope it works, I love my Wiki and this error is killing my productivity. 

Guy Randazzo
February 8, 2018

It worked!!! It worked!!!! It worked!!!  I am a happy wiki man again!!  I cannot tell you how upsetting this has been.  I live for my wiki, I rely on it everyday to keep track of my projects and not being able to reliably update it has been an absolute nightmare.  I think the nightmare is over.  Thank you Edwin, you are a life saver!!!

Edwin Kyalangalilwa
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 8, 2018

Yay!!! 

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