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regarding Opsgenie with jira and some automations

Am integrating Jira with Opsgenie
Where as in Opsgenie need below requirements to be met from my side
1. Automation should take the next 4 people from oncall roster & replace the current transfer assignee.

2. This condition should run every Friday 7:00 PM for the next schedule update.
Can anyone provide me some docs or info related to this
Since i was new to this opsgenie
Thanks
Srustith

1 answer

0 votes
Muhammad Zeeshan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 29, 2022

Hey Srusith,

We do not have an out-of-the-box solution for your use case, however, there is a workaround from one of our customers mentioned here: https://community.atlassian.com/t5/Jira-Software-questions/It-is-possible-to-assign-an-issue-to-an-on-call-agent-in/qaq-p/1779277 which states:

Here is the automation rule I am using at my job.

 

When: Issue Created

 

Issue Type Equals 
(your issueType here)

 

Then: Send Web Request 
GET
https://api.opsgenie.com/v2/schedules/:scheduleIdentifier/on-calls

 

And: Edit Issue fields
Assignee to {{webResponse.body.data.onCallParticipants.name}}

You may try applying it to your Project and see if it works for you.

Best regards, 

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