What reports can be seen in opsgenie's trial version ? Can we have custom reports?

[Fiza Beg]

I am using trail version of opsgenie to check features of the tool. While I was exploring analytics part I found in the documentation it is mentioned there are several reports like Alert reports, monthly overview, on call time reports etc. 

But I couldn't find any report while using trial version. Only API usage and notification reports are present. Kindly anyone can help me in this ? Is it not available in trial version or I am expected to find in some other tab? 

And also if I need custom reports then is it possible to do so ? 

[Nick H · Accepted solution]

Hi @Fiza Beg ,

Advanced reporting is only available on the Standard and Enterprise plans - so it sounds like your trial is most likely subscribed to Essentials.

Accounts Owners can upgrade trials for free though to test other plans / functionality. That can be done under the Quick Start Guide here:

[Fiza Beg]

Thanks @Nick H for the help.  Yes I am using essential plan and I'll upgrade my trial plan to Enterprise for checking reporting features.

Can you also highlight something on custom reports. Can I generate custom reports ? Or can I edit these reports which I'll be getting under analytics tab?

[Nick H]

You can customize the filter of the existing report you are viewing, but the filters cannot be saved similar to Saved Searches in the Alerts dash. 

We do have a feature request for this you an follow, watch and vote for here: https://jira.atlassian.com/browse/OPSGENIE-325

[Fiza Beg]

Okay. Thanks for info. Will be following the link.