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I have done a clean up in Opsgenie. We had a few unowned services in Opsgenie and I decided to clean these up as these were not being used in Opsgenie.
Now it seems that the services I deleted in Opsgenie automatically got deleted in Insight. What is the link here as I was under the assumption that the service I created in Opsgenie were read-only fields.
Is the source of these services Insight? Were these serviced actually created in Opsgenie or elsewhere?
Thank you in advance.
Hi @Howard Nedd ,
This is Darryl. I am here to help. 😃
Understand that you are wondering about the relationship between the Opsgenie Service and the Insight on your Jira Service Management Cloud.
From your description, I assume that your Opsgenie is a subordinated subscription of your Jira Service Management cloud.
According to this article, the Insight of Jira Service Management is a collection of Asset Management including the Service of the linked Opsgenie.
That is to say, once you delete the Service on your Opsgenie, the same-name entry on your Insight will be removed along the way.
Hope this helps.
Support Engineer, Atlassian