URL link to see who's on call for a specific team

[William Butt]

Hello,

 I'm wondering is there a way to get the URL link to view a specific team to find out who's on call?

If you aren't a member of that team, when you click on the team, it opens on the same page, however there's no direct link.

[Skyler Ataide · Accepted solution]

Hi William,

Thanks for reaching out! Under Settings >> All schedules, you can get direct links to the schedules in the UI. However, a user would either need to be a member of the team the schedule is for, or have admin privileges in order to view them. Hope this helps! 

Best,

Skyler

[William Butt]

It doesn't make sense that you can see the groups from the 'Whoisoncall' page without being a member but you can't grab the URL of any such group without being a member.

We do not want to add all of our folks to all of the groups... that's a maintenance nightmare.

I will accept your reply as an answer as this may be all I can get at the moment due to the limitations of the product I presume. I'm not sure if anything can be done via the API; I'm not a programmer/developer so I have no idea on that.

I would believe this would make a good enhancement request to the product.... can you pass along this information to the Product Manager for review?

Maybe create a URL to see what you can see on the 'whoisoncall' page

Thank you

[Skyler Ataide]

Hi William,

Thank you for your kind words and understanding. I will be happy to pass this suggested enhancement on to our product team as a feature request. :)

Best,
Skyler

[Gonzalo]

there's a future request out there to get something like this added.  Please vote and bring some attention to this need. 

[OPSGENIE-172] Ability to export schedules