My team Is wearied by the periodic notification of on-call status. This alert comes in on fire like a system outage, but is not valuable except for standing people's hair on end.
Is there a way to avoid receiving an alert with "Your on-call rotation for <schedule_name> is starting now"?
FWIW, this is primarily a problem with the Mobile app, but if we have to lose the email too that's totally fine.
Hi @caleb_gosnell ,
Each user can control the methods they are notified for this through their schedule start notification rule:
Each user can also control which schedule(s) they are / not notified of by editing the rule:
If you users do not want notifications for any of their schedule starts, they can simply disable the rule or delete it entirely.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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