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1 answer
Hi @Vladimir Blando ,
Are you able to check your account's logs under the Settings tab -> Debug section to see if Opsgenie is receiving any warning / error requests? The requests from Prometheus might not be matching some conditions in order to create alerts.
You should be able to adjust what's configured in Alert Manager when this this "warning" is triggered - then map it to the corresponding priority. This other community post may help a bit in configuring Alert Manager: https://community.atlassian.com/t5/Opsgenie-questions/How-to-set-Opsgenie-alert-priority-from-Prometheus-alert/qaq-p/1211053
Otherwise - on the integration level you can always filter on what field "warning" is being parsed in, and map it to the corresponding priority:
Let us know if you run into any other questions or issues!
Best,
Nick
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