I'm trying to integrate Zendesk with Opsgenie knowing that I'm on Essentials plan and as the documentations instruct, I can with the following steps but trying this didn't work , I find this very confusing
Hey @Mohammed Elghrably
Thank you for your question.
It would be better if you could open a formal support ticket with our team, so we could investigate it, verify your account, share information, and so on.
Please, to open a support ticket with us, you may go to https://support.atlassian.com/contact/
We will be waiting for your ticket to assist you.
You can essentially post the same information on the ticket.
Thanks!
Rafa
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