Opsgenie Read Only mode soon

SBACTL_JRFontanilla
Contributor
January 5, 2025

Hello Everyone,

Can you give me some clarification regarding " Opsgenie Read Only mode ",
1. Is this a requirement for all users or just for specific user?
2.What specific functionalities will be restricted in read-only mode?
3.How will the read-only mode affect existing alerts

Regards
Jerry fontanilla

2 answers

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yaniv_c
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January 15, 2025

@Nayan Pandey My team got the same email as described above with all the actions steps required. while opening the Opsgenie account there is a confirmation message which says that all alerts were moved to Jira Service Management. Please advice , do we need to perform any further steps to complete ?

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Nayan Pandey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 7, 2025

Hello there! 

I am Nayan from the Opsgenie team, happy to help you. 

Could you please help me with any article or updates that you may have received leading to this question? It'll help me answer your query better. 

Awaiting your updates. 

Regards, 

Nayan

 

SBACTL_JRFontanilla
Contributor
January 7, 2025

Hello,

My team received this email last january 6.opsgenie1.PNG

Sam Smet
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January 8, 2025

Same for me, recieved that mail as well. What is happening?

Tim Westcott
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January 12, 2025

I also received this email for an instance that we manage.

We do not have OpsGenie added as a product subscription though.

Was this email sent in error and safe to ignore?

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