Opsgenie Mattermost integration

Neve
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December 24, 2024

I have a generic mattermost api url/key and that can accept alerts to any channel. I am trying to setup this integration in opsgenie where there is no option to mention the channel name I wish to send alerts from opsgenie to mattermost. Please advice.

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Tejaswi G
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 25, 2024

Hi @Neve

We have a native integration with Matter Most. The integration documentation can be checked out using the link here

If you have further queries, Please feel free to log a ticket with us. 

Kind Regards,
Tejaswi

 

Neve
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December 26, 2024

Thanks Tejaswi, I have seen this document before raising the question. My question was not answered in the document and I am not interested in /genie commands. My use case is to send alerts from opsgenie to multiple mattermost channels based on routing. Please refer original post for more details.

Tejaswi G
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 27, 2024

Hi @Neve

Thank you for getting back. We can't select the mattermost channels in the Opsgenie as it's webhook based integration. You need to create a dedicate channel webhooks in mattermost and integrate it with Opsgenie. 

If you wish to route the alerts to multiple channels, you need to create multiple webhooks for each channel and multiple integrations in Opsgenie for them.

Kind Regards,
Tejaswi

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