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Opsgenie Email Integration tags in Jira Integration

Wei February 10, 2021

Good day to everyone.


I have an Email integration that applies Tags to an alert. However, those Tags don't seem to be applied by the Jira integration. Instead, all I see is fromOG. In my Jira integration, I have Tags = jira, {{components}}, {{labels}}. I would expect that at minimum, I get the jira tag.

Thanks,

Wei

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Connor Eyles
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 11, 2021

Hi @Wei 

Hope you are well :) 

Unfortunately, the ability to have tags from Opsgenie create labels in Jira is not possible however we do have a feature request for this one that we are tracking internally with a ticket ID of OGS-717.

I have added you as a requestor for this feature request! 

Thanks,
Connor

Wei February 15, 2021

Thanks Connor, looks like I will be visiting automations some more :)

ob April 1, 2021

We also look for such a feature.

 

Our use case is:

We would like to trigger some Jira Automation rules which checks then the labels on the created Jira ticket and would execute different actions based on these set labels.

Joel Devlin
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July 26, 2021

Hoping to get this feature ASAP, or any feature really that will allow us to add standard fields and metadata/tags to the outgoing payload in this official integration.

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