Opsgenie Email Integration tags in Jira Integration

[Wei]

Good day to everyone.

I have an Email integration that applies Tags to an alert. However, those Tags don't seem to be applied by the Jira integration. Instead, all I see is fromOG. In my Jira integration, I have Tags = jira, {{components}}, {{labels}}. I would expect that at minimum, I get the jira tag.

Thanks,

Wei

[Connor Eyles · Accepted solution]

Hi @Wei 

Hope you are well :) 

Unfortunately, the ability to have tags from Opsgenie create labels in Jira is not possible however we do have a feature request for this one that we are tracking internally with a ticket ID of OGS-717.

I have added you as a requestor for this feature request! 

Thanks,
Connor

[Wei]

Thanks Connor, looks like I will be visiting automations some more :)

[ob]

We also look for such a feature.

Our use case is:

We would like to trigger some Jira Automation rules which checks then the labels on the created Jira ticket and would execute different actions based on these set labels.

[Joel Devlin]

Hoping to get this feature ASAP, or any feature really that will allow us to add standard fields and metadata/tags to the outgoing payload in this official integration.