I am trying to add in to the incident template an extra field added under Extra Properties.
I have tried to reference this many different ways in the incident email template, but cannot get it to show in the email. Does someone have an example how to do this?
This is Darryl, Opsgenie Support, happy to help.
Are you trying to add some extra properties upon an Incident Creation and would like to see them included in the Incident Email Notification body for the stakeholders?
Please note that both the Incident Template and Email Template for Stakeholders are available only on the Enterprise Subscription.
This feature sets work normally as per my latest testing.
Hope this can help.
In the past, managing IT infrastructure was a hard job. It required a lot of manual effort and it was hard to keep track of all the necessary information (monitoring, scalability etc). Thankfully, as...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events