Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,427
Community Members
 
Community Events
176
Community Groups

Mobile app connection

Dear all,

we try to installl the opsgenie mobile application.

After installation is ask to login, then I provide my account but opsgenie does not ask to which opsgenie instance to connect to.

My account is used with different jira cloud instance and I was expected to be ask to give the correct opsgenie instance.

So after login I have no idea on which instance the app is pointing to as I cannot see any alert from while there are some existing.

Any help on this ?

regards

1 answer

1 accepted

0 votes
Answer accepted

Hi @serge calderara ,

If you're logged into the mobile app and use the same email for your other Opsgenie instances, then you should be able to click the Settings menu >> Switch Accounts tab >> and this should show which account you're logged into, as well others that you can jump into:

mobilecomm1.jpg

Hi @Nick H , thanks for your reply.

I did not see the tab Swicth account which was hidden

Nick H Atlassian Team Apr 16, 2021

You should still be able to see which Opsgenie instance / account you are logged into under the Settings menu:

mobilecomm1.jpg

 

If you are logged into the incorrect instance / account, you should log out - then login with the correct email / account.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events