Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

JSM Incident issue type vs OpsGenie Incident

AbrahamA
AbrahamA
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
December 19, 2022

Hello

Can you please tell me if there is a link between JSM Incident issue type and opsgenie Incident.

Thanks

Abe

Answer
Watch
Like Be the first to like this
1571 views

1 answer

1 vote
Agaci Avinas
Agaci Avinas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 20, 2022
Hi Abraham,
I am Agaci from Opsgenie support. Happy to help you today! 
I would like to let you know that if you are using Opsgenie associated with JSM it would not sync Opsgenie Incidents with JSM incidents, instead it wold create the responder alerts directly for the Incidents that are being created in JSM.
You could find this information and configuration from JSM --> Project --> Project Settings --> Incident Management.
You could read more about responder alerts in this link. 
Regards,
Agaci
Reply

Suggest an answer

Log in or Sign up to answer
Opsgenie
Opsgenie
TAGS
AUG Leaders

Atlassian Community Events

    See all events