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Integration: Jira Service Management Cloud in Opsgenie [create Issue]
Edited
Hi,
we want to use the feature, to create a Jira ticket, when a phone call will appear in our Opsgenie. I found the option in the new Integration Jira Service Management Cloud, but the system is not creating a ticket on our Jira system after an alert was created. Does anyone has here experience, if there is a special configuration which we have to do?
In the log files, I see the following error:
ExecutionStatus[failed] There is no entity relation even though action[commentIssue] requires it!
Thanks for you help/ input
1 answer
1 accepted
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