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Icinga Opsgenie acknowledgement

Evgenii Pereverzev
Evgenii Pereverzev Sep 14, 2022

Hello everyone!
Right now we have Icinga 2 monitoring and Opsgenie Cloud integration.
Have problems to solve:
1. Acknowledgement message doesnt shows in Opsgenie alert, it only updates statuc to Acked
2. In Icinga it is possible to acknowledge alert till the end of chosen day, it s it possible to make so in OpsGenie?

**Opsgenie:** Cloud

*** Icinga 2 version used (`icinga2 --version`):** 2.9.5
*** PHP version used (`php --version`):** 7.2.24

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Rafael Meira
Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 19, 2022

Hey Evgenii, Happy to help!

Thank you for your questions.
I would need more information from you in order to access your account and understand the issues and answer you properly your question #1 and #2

I would suggest you open a ticket with the Opsgenie team, so we could get access to your account and test it, could it be?

Have a great day Evgenii!

Best,
Rafa

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