How to verify my phone number to enable sms notification

[Gianluca Crivelli]

Hi all,

I would like to enable sms notification in my contact methods but when I try to run it on I receive the error "We couldn't enable this contact because it's not verified"

Can somebody explain me how to fix it?

[Gianluca Crivelli]

Hi,

following your instructions I was able to sort the issue.

Thank you so much

[John M]

Hi @Gianluca Crivelli ,

When you add a new phone number in Opsgenie it will send a verification code to that number. You will need to plug that code in to verify the phone number before it can be used. If you didn't get the code you can resend it or remove the phone number and try adding it again.