Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to send notification when alert deduplication kicks in?


I was not able to find solution here.


How can I set up notifications to all in escalation policy each time the alert deduplication count is increased?




1 answer

1 accepted

0 votes
Answer accepted
Nick H Atlassian Team May 15, 2020

Hi @Lukasz Kaminski ,

"Alert de-duplication is one of the key features that Opsgenie provides to help reducing the number of alerts and to prevent alert fatigue. Because monitoring systems can be quite 'chatty' by sending many events for the same problem and having to manage many alerts that were raised for the same or relevant source, de-duplication becomes crucial for many cases" -

So to have notifications send each time an alert deduplicates would essentially go against this core practice. It is not currently possible to adjust this either; have deduplication notify each time the alert increases in count.

The only work around would be having a new alert created vs. deduplicating the alert. Since deduplication is dependent on the alias field of the alert, you'd need to adjust what data parses in the alias field - which can be done on the integration level under the advanced tab.

Please let us know if you have any other questions around this or in general.



It answers my question, thanks a lot.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

245 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you