Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to push notification alerts in opsgenie when priority is updated to a higher priority

Hi, noob question.

All incoming JIRA tickets are automatically set to P3.

I am thinking: Manual update of priotiy in JIRA --> then manual update of priority in Opsgenie--> to push the notification alert when updated to P1 or P2.

is there a way to automate this? --> an update of priority in JIRA will also reflect in Opsgenie, pushing a notification alert for P1 and P2 tickets. Thank you.

1 answer

0 votes
Chris Thomas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 21, 2022

By default, increasing priority of an alert in Opsgenie will start the alert process over again.

If you want to have the priority of tickets in JSM to match Opsgenie it depends on what version of JSM you are using. Is it Standard or Professional?

Thank you for your response and apologies for the late reply.

We are on Premium plan.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events