How to add Bank Holidays to got "Out of business horus" Time Report

[Humberto Gomes]

Hi,

We are starting to use (or try to check if fits our needs) the "Operations" (OpsGenie) for JSD.

Foud the Time report has "Total Hours"  = "Business Hours" + "Out of Business Hours"

I have this configuration:

Looking for 

- Weekends =  days 6 and 7  (OK)

- Business Hour (0 - 24) (OK for our use case also).

But It's failing if I have a bank holiday on Tuesday. It's considering Business Day.

How can I or where can I configure the bank holidays?

Thanks in advance.

Humberto

[Egor]

Hey Humberto,

Thanks for reaching out to Atlassian Community! 

Currently, there's no way to configure bank holidays within Opsgenie's business hours configuration. However, we have created a feature request to suggest adding this capability. You can track it here: https://jira.atlassian.com/browse/OPSGENIE-1120 

I encourage you to vote for the issue and watch it to receive updates. Atlassian evaluates requests based on interest and feasibility, so your feedback is important!

Best Regards,
Egor

[Humberto Gomes]

Hi, Thanks for the answer.

Just a double check, is the case mentioned the correct one? https://jira.atlassian.com/browse/OPSGENIE-1120  

From what I can see, can't find how it will cover my requirement.

Humberto

[Egor]

Hey Humberto,

Sorry, it's the https://jira.atlassian.com/browse/OPSGENIE-1139 

Thanks a lot for noticing it. 

Best Regards,
Egor