How long are alerts stored in Opsgenie?

[Patrick Mischler]

What is the retention time for alerts in Opsgenie and can it be configured?

[Shashwat Khare · Accepted solution]

Hello @Patrick Mischler ,

The Logs page is the place where all the incoming data related to integrations, configuration updates within your organization, and detailed versions of the alert activity events can be viewed in the alert activity logs.

You can search your organizational logs through the Logs page, for the last 2 weeks from that moment.

API: Logs API

These logs have a retention time of the last 13 days, however, the alerts will stay in your Opsgenie instance once created and wouldn't be deleted automatically as long as your account stays active.


Best,
Shashwat

[Patrick Mischler]

Hi @Shashwat Khare ,

The question was more in regards of the alerts sent to Opsgenie and how long they are stored in the system (retention time for alerts). We need this information for our documentation.

Best,
Patrick

[Shashwat Khare]

Hello @Patrick Mischler ,

My sincere apologies for the confusion :) 

The Retention Time depends on what pricing plan of Opsgenie you're subscribed to and it's as below:

Plan                        Retention Time

Free                        3 months
Essentials              6 months
Standard                1 year
Enterprise              Unlimited


Best,
Shashwat